Terms and Conditions

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TERMS & CONDITIONS

1. Taster Sessions & Booking

1.1 All participants are welcome to one trial session. Further trial sessions are at the discretion of Mighty Netball.

1.2 Your place is held only once your trial session has been booked and paid for. Places cannot be held via phone or email.

1.3 If you cannot attend your trial session, please notify us as soon as possible.

1.4 Unattended trial sessions without notice may result in the place being offered to the waiting list.

1.5 Following your trial session, your place will be held until the following Wednesday. After this deadline, your place may be offered to the waiting list.

1.6 Waiting list offers must be accepted by the deadline stated in the offer email.

1.7 Payment is required before attending any session beyond your trial session and is made through a monthly subscription.

1.8 By booking with Mighty Netball, you agree to follow our Code of Conduct.


2. Subscription & Payment Terms

2.1 Weekend sessions operate on a subscription payment model. A minimum of one month’s notice is required to cancel a subscription.

2.2 The Mighty Netball subscription year runs from 1st April to 31st March. The number of sessions included within a subscription year may vary depending on venue availability, school term dates, Easter timing, school events and other factors. Subscription payments are spread evenly across 12 monthly payments.

2.3 Session numbers, venue availability and annual subscription values may vary between subscription years. Mighty Netball will communicate the details of the upcoming subscription year before 1st April each year.

2.4 Payments are processed on the 1st of each month. Failure to make payment may result in the suspension or cancellation of a child’s place.

2.5 Subscriptions operate using recurring card payments rather than Direct Debit.

2.6 If a payment fails due to insufficient funds, expired card details or a bank decline, the payment will be automatically retried. If payment remains outstanding, Mighty Netball reserves the right to suspend or cancel the child’s place.

2.7 A 10% sibling discount applies to second and subsequent children.

2.8 Mighty Netball reserves the right to review and amend pricing from time to time. Any changes will be communicated to affected families in advance and will not take effect without reasonable notice.

2.9 Venue pricing may vary depending on venue type. Indoor venues typically incur significantly higher operating costs than outdoor venues and may therefore be charged at a different rate. Pricing is based on the overall cost of operating a programme across the year and not on the location of individual sessions.


3. Cancellations, Refunds & Adjustments

3.1 No refunds are provided for missed sessions.

3.2 If Mighty Netball cancels a session and it cannot be rearranged, we will either issue a refund or apply a credit for the value of that session.

3.3 The one-month notice period applies to all subscription cancellations.

3.4 Illness or injury breaks may be considered on a case-by-case basis.

3.5 Families with unique attendance requirements should contact us directly.

3.6 For camps, tournaments, masterclasses, private coaching and other non-subscription products, refunds are not available within 14 days of the event.

3.7 Refunds for non-subscription products may incur an administration fee.


4. Changes & Updates

4.1 Parents are responsible for keeping payment details up to date.

4.2 Mighty Netball reserves the right to amend these Terms & Conditions. Any significant changes will be communicated in advance.

4.3 Mighty Netball reserves the right to move sessions temporarily or permanently to an alternative venue within a reasonable distance if the original venue becomes unavailable.


5. Additional Information

5.1 Weekend sessions are only available through the subscription model.

5.2 Trial sessions are available before committing to a subscription.

5.3 No joining fee applies.

5.4 Parents and carers are responsible for ensuring children attend in suitable sportswear, footwear and are “netball ready”.

5.5 Children must not attend if they have experienced sickness or diarrhoea within the previous 48 hours.

5.6 Late collection charges may apply where coaches are required to remain beyond their scheduled finish time.


6. Bad Weather Cancellation Policy

6.1 Mighty Netball aims to deliver sessions wherever it is safe and practical to do so.

6.2 Where possible, cancellations will be communicated in advance.

6.3 If conditions change unexpectedly, we will communicate as soon as possible via email and/or text message.

6.4 Where indoor backup facilities are available, sessions may be moved rather than cancelled.

6.5 Where Mighty Netball cancels a session and it cannot be rearranged, a credit or refund will be issued.


Last updated: July 2026

Age Group Placement & Movement Policy

Our Approach

At Mighty Netball, children are grouped by school year.

At some venues, where we have expanded due to demand, we offer additional classes with overlapping age groups (for example, Years 4–5 and Years 5–6). This provides greater flexibility with timings and allows children to develop alongside others at a similar stage of confidence and experience.


Who This Applies To

For many of our younger age groups, this policy will not apply.

For example:

  • A child in Year 1 will move into Year 2 and remain in their class.
  • A child moving from Year 2 to Year 3 will typically have one available class option.

In these cases, your child’s place and class progression are straightforward and require no action.

This policy mainly applies where:

  • There are multiple class options available (typically Years 4–6).
  • Children may be eligible for more than one group.

How Our Timetable Is Created

Our September timetable is built around our existing Mighty Netball members.

Towards the end of each year:

  • We review which members are continuing.
  • We create the class structure needed to accommodate those players.

This is why the September timetable remains provisional until July.

In some cases:

  • Larger year groups may require multiple classes.
  • Families may have a choice between available class options, subject to space.

Guaranteed Place

All current Mighty Netball members are guaranteed a place at their current venue each September.

However, a place in a specific class, day or time is not guaranteed.


Annual Placement Process

Class allocations for September are finalised after the final sessions in July.

Step 1: End of Year (Mid-July)

  • The current year finishes.
  • Players are moved into their September school year groups.
  • We confirm how many spaces remain in each class.

Step 2: Allocation of Remaining Spaces

Available spaces are first offered to those on the relevant waiting lists.


Optional Movement Between Classes

Some children may be eligible for more than one class.

If you would like your child to move into a different class, you can join the waiting list for that class during the current year (where a waiting list is available).

Important

  • Movement between classes is not guaranteed.
  • Spaces are limited and often in high demand, particularly in older age groups.

Keeping Track of Alternative Class Options

Where venues have more than one class available for your child’s age group, it is the responsibility of families to review the timetable and decide whether an alternative class may be more suitable.

We do not routinely contact families throughout the year to notify them about alternative class options, as these can be viewed at any time through our published timetable.

However, where we feel it may be helpful, we may occasionally contact relevant age groups to let them know that spaces are available in an alternative class. This is most likely where one class has availability while another has a waiting list.

Our aim is always to help as many children as possible continue their netball journey with Mighty Netball and to make the best use of the spaces available across our programme.


Waitlists – How They Work

  • Waitlists are created automatically when a class becomes full.
  • If a class has available spaces, a waiting list may not be visible.
  • If a class is not currently full, spaces will still be reviewed and allocated as part of the July placement process.
  • Joining a waiting list confirms your interest in that class.
  • Waiting lists are only used once all placements have been finalised in July.

Important

  • Joining a waiting list does not guarantee a space.
  • Waiting lists are reviewed once the current year has finished.

How Spaces Are Allocated

Once all guaranteed placements have been completed, remaining spaces are allocated in the following order:

Priority 1: Existing Members on the Waiting List

Spaces are first offered to current Mighty Netball members who are eligible for that group in September and have already joined the waiting list.

We work through waiting lists in order and will provide a deadline for families to respond.

Priority applies only within the same venue your child currently attends. Waiting lists for different venues are managed independently.

For example, if you reach the top of the waiting list at Beaconsfield, you will only be offered a space at Beaconsfield. You cannot transfer that offer to a different venue that is already full.

If you would consider attending multiple venues, you should join the waiting list for each venue separately.

Priority 2: Existing Members Who Are Not on the Waiting List

As part of the annual placement process, we may email relevant age groups to remind them about alternative class options available for September.

You can register your interest by:

  • Joining the waiting list.
  • Replying to the email.

Spaces will then be allocated based on the order in which those requests were received.

Any annual deadlines relating to class movements will be communicated directly to families each year.

Priority 3: New Joiners

If spaces remain available after existing members have been accommodated, they will be offered to new joiners.


Offers & Response Time

When a space is offered:

  • You will be contacted and given a deadline to accept.
  • If we do not receive a response within the stated timeframe, the space may be offered to the next family on the waiting list.
  • We will keep you on the waiting list unless you ask to be removed.

Important Expectations

  • Being on a waiting list does not guarantee a space.
  • We do not hold or reserve spaces outside of this process.
  • We do not allocate spaces based on ability or friendship groups.
  • If you would like a different class, it is your responsibility to join the relevant waiting list (where available).

Planning Ahead

To help families plan ahead:

  • A provisional September timetable is usually published around June.
  • This allows families to review potential options before July allocations take place.

Our Commitment

Our aim is to:

  • Provide a positive and inclusive environment for every child.
  • Ensure every player has the opportunity to continue their netball journey with us.
  • Operate a process that is fair, transparent and consistent for all families.